How to Win Your Customer’s Heart ‘Review’

One sure way of increasing digital trust is to improve your customer’s First Impressions.

You see, it takes 35–50 milliseconds to form important perceptions about your business and make important decisions about whether or not , having an interaction with your business would be important.

Trust exists between people.

Whether you are a B2C (business to consumer)or a B2B (business to business), trust can only exist when it is between people. What this means is that your brand needs to have a human face to it, this helps to improve your customer’s comfort zone. Trust in itself is based on your customers’ perception of your business and the experience they have acquired. They must feel the trust.

It is not about what you say, but how you say it.

Let’s see, you are at the bus stop waiting to enter a yellow bus to your station. A young man with his suit walks up to you and ask for your number. He goes: Hello fine girl, I like you give me your phone number, so we can chat on WhatsApp.

Here are 5 factors that can influence first impressions on a website.

  1. Virtual Design: By all means, ensure that your design layout, fonts and overall look are simple and your website is easy to navigate. If you don’t have one you should focus on creating.
  2. Highlight Your Value Proposition: Answer honestly:

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